FAQs
WHAT IS OUR JEWELRY MADE OF?
Club Paradiso's pieces are lovingly hand-crafted using a variety of high quality materials, including semi-precious stone, glass, resin, 14K-18K gold, sterling silver and brass. Exact materials associated with each style are listed on their product detail page.
HOW SHOULD I CARE FOR MY PIECES?
To keep your pieces at their best, please store neatly when not in use. Avoid contact with moisture and liquid cosmetics; this includes lotion, sunscreen, and perfume. Pieces that are not solid gold should never be worn in the shower, the pool or the ocean. Also when traveling, we recommend always storing them in your microfiber pouch.
RETURN HELP!
We hope you love your CLUB PARADISO pieces, we strive to ensure your complete satisfaction with every purchase. However, we understand that circumstances may arise where a return is necessary. Returned items must be unworn and with original packaging within 15 days. For a full detailed list, please visit our Return policy page.
ORDER CAME DAMAGED! WHAT DO I DO?
For any damaged jewelry upon arrival, please contact us within 72 hours of receiving your order. Add order # and pictures of the damaged pieces.
Contact: info@shopclubparadiso.com
OH NO I MADE A MISTAKE ON MY ORDER!
If you made a mistake on your order, please contact us immediately so we may remedy before processing and help get you your dream pieces!
Contact: info@shopclubparadiso.com